Concentus Mediation held its launch party at Acklam Hall on 22 June 2017. Sam welcomed guests with a short yet informative speech on her mediation service, saying “there is a real lack of commercial mediators in the North East region and I am hoping to fill that gap with my specialist expertise in mediating disputes, following a decade of being involved in complex commercial and high net worth litigation”.
Sam explained, “as a litigator I have a steely edge but on a personal level, I have a great ability to empathise and listen, I’m patient and I know when it’s right to push on for an outcome and when it’s best to give both parties time to get a breath of fresh air and clear their heads. Something that is necessary in disputes, especially those involving inheritance disputes and high-flying emotions.”
Samantha, 33, who lives with her husband and daughter in Yarm, added: “Mediation is a massive cost saving exercise both financially and emotionally,” “It allows closure much earlier on in a dispute, it can avoid court hearings and prevents clients from having to get bogged down in too much detail and costs.” “It allows parties to take control of the outcome and try to mould a solution themselves, to try to find a resolution that satisfies both parties.
The launch party focused on the recent growth of Concentus via the use of social media. Live TWITTER feeds and a bespoke geofilter on snapchat were the focus of the evening. Guests were encouraged to tweet #unlockhorns to promote Concentus online. Large banners depicting the Concentus brand of Rhinos locking horns were dotted around the room, encouraging guests to tweet selfies with the brand during the evening. Sam enthused that since using Social Media on a professional level, she has become a huge advocate of it, having already seen growth in her business as a result.
“The room had a lovely buzz about it, there was a real sense of genuine support for Concentus as a new business in the region, guests came down from Newcastle and up from North Yorkshire to support me” said Sam, “I am overwhelmed at the turn out and the lovely comments from everyone. I want to focus on something not readily available in the region and I am keen to emphasise that people don’t have to instruct mediators from London or Leeds for this expert service – the talent is here in the North East. It also gave me the opportunity to showcase Acklam Hall at its best and promote Teesside within the region itself”.
Concentus will be hosting seminars and workshops in the coming future at Acklam Hall to promote the use of mediation and Alternative Dispute Resolution in all forms of disputes from conflict within families and business, to work place conflict, to conflict which has reached formal litigation proceedings. Sam explained that she is “excited about the future for Concentus both in the region and on a national level and cannot thank the region enough for its support so far”.