June 4, 2019
The Chamber has appointed troo, a business energy benchmarking specialist, as the preferred energy supplier to assist with its members’ utilities.
With 1300+ customers to date, troo’s mission is to ensure businesses pay a fair price for their energy. In addition, troo provides a complete aftercare service for all customers’ energy needs.
troo’s mantra is to save businesses time, hassle and money when managing their energy renewals and services. Dedicated customer guides assist members with every possible energy need, including energy efficiency support.
Just like the Chamber, troo prides itself on putting members’ interests at the heart of its operations, and in providing continuous support, obtaining fair prices, and in query management and with checking bills.
In the same way the Chamber supports members to grow their knowledge by upskilling their businesses and employees, troo is striving to provide energy services education to companies they work with.
troo provides the tools for members to make informed decisions, including accurate pricing strategy and advice on energy efficiency measures.
David Langley, COO of the North East England Chamber of Commerce, says: “We see this alliance with troo as something that will add value to our members, as well as attract new members as a result.
“troo can save our members time, hassle and money on their energy so that they are free to perform where they are needed in their business.
“The Chamber is really excited about the future with troo and seeing how they can be a real benefit to our members.”
An exciting, additional feature to troo’s proposition for Chamber members is the access to a pricing portal to be able to self-serve. They will have the option to obtain prices themselves, but always in the knowledge that there are troo customer guides on hand to assist.
troo’s CEO, Andrew Richardson, comments: “Alongside the Chamber, we are providing members with an all-encompassing energy service, with transparency at the core of how we work. Uniquely, we disclose the one-off set fee we receive from the supplier, should a member place their business through us.
“We also seek to simplify and de-mystify energy for members, ensuring it’s easy to make an informed decision. Transparency brings trust and we see troo as a trusted partner to the Chamber and its members.”
The Chamber and troo certainly have a very similar ethos when it comes to supporting and working with businesses. It’s easy to see why the partnership fits, but it will be the Chamber membership organisations that will benefit in the long run.