April 1, 2021
If business is one long, continuous journey towards success, then to stay on the right road requires the driver having the right people in the passenger seats.
Just ask Jackson Hogg.
The Newcastle-based recruitment and outsourced talent services company is experiencing some of its highest-ever demand – and its achievements are not by chance.
On the contrary, the firm’s talented and dedicated workforce stand integral to the uptick, with continuous learning and development programmes alongside a strong management team and robust procedural systems helping the business more than confound the effects of the COVID-19 pandemic.
Its successes are also born out of advocating business researcher and consultant Jim Collins’ principle of ‘getting the right people on the bus’.
Essentially a metaphor for having the best workforce in place ahead of launching vision and long-term strategy, it perfectly encapsulates Jackson Hogg.
“We have got a very motivated, forward-thinking team,” says Richard Hogg, who set up the recruitment firm in 2012.
“What Jim Collins says is what we do; others devise strategies and then try and find the people.
“We, however, find the right people, and that then informs our objectives and ambitions.”
And as a way of working, it is certainly paying off.
The firm is expanding rapidly, with an influx of new clients on both the domestic and international fronts complemented by the arrival of six colleagues in March, which took its headcount to 40.
But there are plans in place to extend that number further through 2021, as the business manages record demand.
Both interview and placement numbers were 100 per cent higher in February than in the corresponding month in 2020, while its job flow – the number of vacancies being processed for clients – was also 100 per cent better off and head count productivity 50 per cent higher.
“We are feeling positive and see the economy as a hockey stick at the moment,” says chief operations officer Anthony Broadhead.
“We are at the beginning of a real spike, and this isn’t a gut feeling, either.
“The data shows we are on a sharp incline and the market – and the many significant projects coming on board – are telling us this.
“That is why we are looking to grow and invest in our people.”
Richard adds: “It isn’t just the volume of work we are securing, though, it is the size of the projects as well.
“We are currently working with one client that is creating 50 white collar roles alone.”
As well as its workforce, Jackson Hogg’s momentum has also been increased by a committed focus on the sectors it covers – science, technology, engineering, manufacturing (STEM) and construction.
And recent advances, which include the launching of a new life science division – headed by Kimberley Warren alongside consultant Kristi Porter – to fulfil companies’ exacting staffing needs across the UK and beyond are, says Anthony, making a significant difference.
“During the first COVID-19 lockdown, we ensured we remained very close to our colleagues to see how they were getting on and then, during the summer, devised a strategy to double-down on the services we were already providing across construction, technology and life science, which resulted in us hiring Kimberley and Kristi,” he says.
“We are experiencing really high demand in the technology and life science sectors, in particular.
“The market is returning fast and adding to our team and infrastructure in the way we have means we are extremely well placed to continue offering candidates and clients the exceptionally high levels of service we are renowned for.”
Richard adds: “We have followed the market and fine-tuned our offer, which has put us in a strong position for scalable growth and left us well placed to capitalise on future changes.
“It means we will continue growing, expanding and getting better at what we do.”
Nowhere is the intent Richard alludes to better emphasised than in Jackson Hogg’s flagship Talent Partnerships – which provide Talent Partners who act as on-site internal recruitment managers and work with chief executives, managing directors and key decision- makers to lead the employment process for clients of all sizes.
To paraphrase Jim Collins, the company has the right people on its bus.
And, say both Anthony and Richard, its strong foundations – and continued recruitment plans – will mean it is perfectly placed to manage an expected further rise in demand as employees emerge from the latest COVID-19 lockdown and reassess their career prospects.
Anthony says: “As we head into the summer, people will be reflecting on how they were treated by their employer during the pandemic, asking questions around whether they were looked after and whether they received the correct support.
“There will be a lot of people out there looking for work.
Richard adds: “Companies will need the best support to find the right talent in this changing landscape, and we have the best people to deliver that.”
However, while looking towards the future, Anthony says Jackson Hogg will never abandon its past, be that the companies it has supported for years, or its standards around care, trust, respect and excellence.
He adds: “We will continue to nurture the clients we have always had – they will remain of equal importance.
“Similarly, we will never compromise on our core values and beliefs, which are the heartbeat of this business.
“There will always be challenges around scale, capability and resource, but our values are the one area where we will always stand firm.
“They have helped us get to where we are and will take us to where we want to go.”
With the company continuing to experience very high demand, it is looking to add colleagues across all of the levels and sectors in which it works. For more information, visit www.jacksonhogg.com or email firstname.lastname@example.org