Laying the foundations for continued growth

March 8, 2021

EMG Solicitors has made a raft of new appointments and is rolling out software advances to ensure it continues to provide clients with excellent service despite the ongoing disruption caused by COVID-19.

The impact of COVID-19 has not just had a direct affect on so many lives, it has also led to many of us taking stock and making important decisions.

That’s certainly been the experience of a fast- growing firm of North East solicitors, which has made a whole host of appointments to deal with new challenges and to ensure it maintains its reputation for excellent service.

EMG Solicitors has grown hugely since it was set up in 2014 by Emma Gaudern and Jemma Morland.

Having started off with a handful of staff in a modest office in Durham, it now has a team of 65, with headquarters in Durham and a second site in Gosforth, Newcastle.

The company has always had a clear expansion plan and that has not waivered, despite the current situation.

EMG initially made its name for its Court of Protection (COP) work, with a national reputation for protecting the interests of those unable to make decisions themselves. It is cited in the Legal 500 Guide as ‘one of the finest Court of Protection’ firms in the country.

Two new solicitors have now joined – meaning that EMG Solicitors now has the biggest independent COP team in the North East.

The firm has also recently trebled its residential conveyancing team with the appointment of four new members, to help deal with the current market demand and increase in the number of house sales.

Two new recruits have also joined the wills, trusts and probate department, again to help deal with increasing workloads, as many people look to the firm to put their affairs in order during the pandemic.

As a result of their work in this area, EMG Solicitors received a top tier Legal 500 ranking in 2021, in particular for advising clients with complex estate planning needs.

The firm has always taken pride in the fact it rewards hard work and loyalty, which is why two of the company’s solicitors – residential property expert Francesca Angelucci and Gemma Holmes of the family law team – have both been promoted to senior associates.

The company also recognises, however, that running a smooth ship means ensuring there is a strong support team, which is why it has also engaged a new, experienced legal cashier and a new IT manager.

Martin Clark has taken on the new role of business systems and IT manager and has been tasked to find processes within the company that could be improved with new technology.

“EMG already has excellent systems in place and was already a paperless law firm, but I am looking at ways to take this to the next level,” he says.

His work will include upgrading the practice management software, which will allow EMG Solicitors to introduce additional services, such as a new client portal in the near future.

Martin adds: “I am also working to improve the sharing of information, which is allowing our staff to be even more efficient when working at home and allows them to be flexible with their working hours to aid home schooling if required.

“And that is certainly extremely important under the current lockdown restrictions.”

For managing director Emma, the continued growth of the company ensures that clients receive the care and attention they need.

“I am thrilled we have been able to have all of these highly experienced lawyers and professionals join EMG,” she says.

“It means we can continue to offer supreme service and the best advice to all of our clients, which for many, is more crucial than ever under the current circumstances.”

EMG Solicitors also supports a whole range of charities and initiatives.

Last year, the firm set up the EMG Community Fund which, in conjunction with County Durham Community Foundation, donates to a number of good causes.

The company is also once again a sponsor of Lumiere and for 2021 is supporting Brilliant, the commissioning scheme that encourages people to submit their own artwork ideas for exhibition at Lumiere 2021.

“This year, more than ever, it is important for us to continue to give back,” says Emma.

“And we are glad that we are able to support so many worthy causes.”

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