Year of success

July 18, 2016

The team at Infiniti Centre Newcastle is celebrating its first anniversary, following a year which has brought new models and increased sales to the region

The Infiniti Centre Newcastle is celebrating after a successful year in business, which has seen growing regional sales and the creation of new jobs.

The Silverlink Business Park-based Infiniti Centre has seen a tenfold boost in North East sales of new vehicles, thanks in no small part to the addition of the Sunderland-built Infiniti Q30 (pictured), which has been a hit with both critics and consumers alike. Sales of used vehicles has seen a smaller, yet still impressive, 50 per cent increase in sales.

New models due to be launched later in the year are expected to continue this success.

Jeff Aynsley, general manager of the Infiniti Centre Newcastle, comments: “The Infiniti Q30 is a slice of affordable luxury. It is in a lower price bracket in comparison with other manufacturers and models, but still offers the extravagance and stylishness that people in the market for an executive model seek.

“The fact that we’re able to offer competitive finance packages, alongside discounts to Nissan employees and members of the North East Automotive Alliance, means that more people are seeing Infiniti as a solid option when looking for something a bit out of the ordinary.”
The growth at the dealership has allowed it to expand its team, with the recruitment of a new after-sales colleague, who is responsible for looking after customers once they leave the showroom, booking service appointments and ensuring that any subsequent enquiries are dealt with swiftly and professionally.

There are also plans to expand the sales team, with the dealership actively searching for experienced motor retail sales professionals who can help continue its expansion, while maintaining its excellent reputation for customer service, which has seen 98 per cent of customers say they would recommend the dealership to a friend or family member.

The Newcastle dealership’s success has not gone unnoticed by Infiniti UK, which has chosen it to represent its network of 14 UK Infiniti Centres at the European Dealer Board, which provides the manufacturer with feedback on products and sales.
Jeff adds: “It’s an exciting time for the Infiniti brand. The QX30, which is a crossover version of the Q30 and Infiniti’s first venture into the crossover market, is beginning to make waves.

“I also expect we’ll see a lot of people who drive German premium models making the switch to the all-new Q60 coupe, which is a beast of a vehicle with a 400 BHP twin turbo engine and is coming out on general release this summer.”
He concludes: “We have exceeded all of our targets at Infiniti Centre Newcastle and now are aiming to build on our success; to continue to increase sales while maintaining our impeccable customer satisfaction scores.”

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