Navigating growth

November 5, 2019

Client Inspection Services Ltd worked with Supply Chain North East to support its expansion with a new division offering clients state-of-the art remotely-operated-vehicle services. Here, directors Julian Firth and David Daley explain the value of Supply Chain North East, which is supported and co-delivered by RTC North

Client Inspection Services Ltd works with onshore and offshore firms operating across a number of sectors, offering third-party inspection surrounding industrial coatings, passive fire protection and insulation materials. It also carries out failure analysis on coatings, PFP and Insulation materials, condition and corrosion surveys, UAV drone operations and remotely-operated vehicle (ROV) services.

Customers include PX, Oceaneering, Wood, Exxon Mobil, INEOS and Clock Spring, with the Wallsend-based company backed by directors Julian Firth and David Daley’s vast experience in the oil and gas and petrochemical sectors, in their respective fields of fabric maintenance and insulation. The company worked with Supply Chain North East – a multi-million-pound programme co-delivered by RTC North that aims to help regional businesses grow, diversify and unlock new market opportunities – to assess its business model and move forward with a new ROV division.

The venture is already proving successful, with the firm receiving strong interest and planning to invest further in its ROV equipment and employ more full-time operators going forward.

“Our journey so far has been filled with both ups and downs,” says Julian. “We are learning the true nature of running a successful company and the time and effort required to fulfil our goals.

David adds: “We have relocated into a larger office, employed a new member of staff and changed course within the company by opening a new division supplying our clients and potential clients with a state-of-the-art service in the form of ROV activities. We are soon to launch our truly unique approach to asset integrity management in the form of a web-based platform designed to support the industry with the tough challenges it currently faces.”

The company, based in the Swans Centre for Innovation, on the banks of the Tyne at Wallsend, contacted Supply chain North East for impartial advice on the business, its model and how to move forward with a new division.

“Supply Chain North East supported us from the very first meeting we had with the team,” continues Julian. “Alan Hewitt, Amanda Rowan and Karen Moody were very easy to deal with from the very first meeting right up until we received the funding to support our new division and our aspirations going forward.

“We received plenty of support throughout the funding process, such as extra support with the paperwork side of things and regular updates on how our case was progressing within the organisation,” adds David.

“The best advice we can give any business if they are looking to diversify is to get in touch with Supply Chain North East. The team are genuine people and want to help local businesses expand and grow.” says Julian.

David concludes: “We are also proof that new markets can be opened. Our company primarily deals within the oil and gas and petrochemical sectors; however, we are now seeing an expression of interest from the commercial, industrial and private sectors.”

RTC North

Client Inspection Services Ltd

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