Shining a light on recruitment 

October 6, 2017

Michelle Lightfoot established Joe Halliday Recruitment six months ago and has shunned a target-driven approach in favour of high-level, bespoke customer service

How did Joe Halliday Recruitment start? 

After returning from maternity leave in March 2017, I established Joe Halliday. Previously, I worked for an international agency for over a decade and had enjoyed a wonderful career with great people. I wanted to work in an environment that allowed me the time and flexibility to focus on a high-level of customer service, and provide a bespoke one-to-one service to my customers and candidates.

Why should a company use your services? 

We aren’t driven by targets and instead work to gain repeat business customers. The services we offer are tailored to the client and candidate. We spend time getting to know them which enables us to deliver the best service possible. We are available seven days a week and work mornings and evenings to enable us to fit around our candidates’ and customers working hours.

I believe Joe Halliday Recruitment recently moved into a new office 

The success of the business has meant we’ve already moved to a larger office. Our new office is at the Port of Tyne. It’s a great location and will provide us with the space and the facilities to develop further.

What other sectors have you worked with? Do you have to adapt your service? 

I work within the manufacturing, engineering, warehouse, recycling and commercial sectors, and look to recruit for both temporary and permanent roles. For our temporary staff clients, we provide health and safety inductions and an aftercare service where we keep in close contact with them. Our service for permanent recruitment is slightly different as we provide more services pre-employment.

What do think the future trends in recruitment will be? 

I think a big trend is the growth of mobile recruitment. Over 60 per cent of my candidates have text, sent a WhatsApp or used other social media platforms to apply for positions – we get notifications at all hours. But it has helped us fill vacancies that might not have had attention from general job boards.

Joe Halliday Recruitment