What I’ve Learnt: Sally Hart

October 2, 2019

Sally Hart is operations director and partner at George F. White. Not only is she the firm’s first female board member, Sally is also the company’s first female equity partner. After joining the firm in 2014 as head of communications, she was asked to join the board within six months. Her journey through the business signifies the major changes the industry, and the firm, has undergone in recent years. Sally has played an instrumental role in the restructure of George F. White, orchestrating a significant organisational change for the consultancy, which has reaped benefits both internally and externally. Here, she gives an insight on what she’s learnt over the years

Communication is key. Listen! This is not just hearing but seeing and taking the time to invest in people. Communication improves morale and in turn, relationships. I have also learnt that interaction has to have a value. What is the point of wasting your own time, as well as others? Be willing to share your knowledge.

A problem shared is a problem halved. Running a business isn’t a walk in the park and it is scary sometimes; it is OK to embrace your emotions, especially when you have a fantastic team around you. I’m surrounded by the best possible people, from those I am in partnership with to the varied network in and around the North East. Speaking generally, we are very lucky to have such a strong business support network. Remember not to be afraid of asking for help. Quite often it’s in these situations where you learn your own value.

Give responsibility and be honest; you’ll get the best out of each other. Your team is your most important asset; without them your business couldn’t function. On both an individual and team level, employees must feel inspired and motivated to achieve goals together. At George F. White, we invest in our team’s development, challenge them and demonstrate trust. We have a really powerful team that I’m really proud of.

Worried about your work life balance? Trust your gut feeling. There is no right or wrong when it comes to managing your work life balance. You know when you get the feeling that you should or shouldn’t be doing something? Trust it, only you know what’s right for you, and you have to be flexible.

Believe in yourself, you are capable of big things. If I was to tell my younger self anything, it would be this. Everybody experiences imposter syndrome and the fear of failure at some point in their careers, they wouldn’t be human otherwise. However, if you don’t know how to believe in yourself, self-doubt can be toxic. I am a strong advocate of ‘nothing will work if you don’t believe in it.’ At the end of the day, you learn from your mistakes, you’ve got this far…you can do it!

George F. White