North East tech and hospitality firm announces 50 per cent staff increase

North East tech business, ServAce, has increased its headcount by 50 per cent as it eyes long-term national growth.

The appointment of seven new employees within the last six months brings its total headcount from 12 to 19.

Based in Wynyard Business Park in Tees Valley, the training and event booking management firm has supported several national blue-chip companies to manage thousands of online and residential training courses since its inception in 2006.

The expansion comes following increased demand in the market, ongoing investment and integration of AI (artificial intelligence) technologies.

The seven new hires include one national account manager, two Senior QA Automation engineers, a junior accounts manager, an account assistant and two business administration apprenticeships.

Louise White, co-owner of ServAce said: “Over the last year, we have seen a real demand for our services, which is down to an increase in training requirements in the market, but is also a testament to the relationships we hold with training organisers in some of the UK’s biggest businesses who seek out the efficiencies and customer service we provide.

“It’s an exciting time for us as we have also welcomed seven new staff members who have strengthened our offering and are playing a key part in us growing our business across the country.”

Pictured above: Greg Smith, Ruth Garside, Isobelle Hodgson and Paul Sutton – four out of seven of the new recruits.