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Business & Economy

Commercial Maintenance Services UK Ltd ‘underlines growing reputation’ with John Lewis deal

A family-run utilities maintenance firm has secured a contract worth “many thousands of pounds a year” to provide support for a well-known retailer.

Commercial Maintenance Services UK Ltd (CMS) is working with the John Lewis Partnership.

Bosses at the Gateshead-based firm say the arrangement “underlines the growing reputation” of the company.

Under the terms of the deal, the company will deliver planned preventative maintenance to 173 John Lewis and Waitrose stores nationwide.

CMS, which installs, maintains and repairs business critical systems throughout the UK, including heating, hot water and electricals, will also provide its 24-hour emergency repair service as part of the agreement.

Officials say the timing of the deal, which was secured through principal contractor CBRE, is ideal, given the fact some of CMS’ major clients that operate across the hospitality sector, have been hit by the second lockdown across England.

Nic Smith, CMS’ co-founder and managing director [pictured], described the contract as a “significant and prestigious win” that will help secure jobs.

He added: “We have worked throughout this pandemic across a range of sectors – including care homes and private hospitals – ensuring they have remained operational.

“We are again starting to see work in certain sectors dry up, particularly in hospitality, which is facing further challenges, so this contract will help bridge what we hope is a temporary gap.”

Nic added: “Both John Lewis and Waitrose are successful and instantly recognisable brands in the retail and grocery world, and we are extremely pleased to have been selected by CBRE to deliver our facilities management and maintenance services.

“This contract win underlines the growing reputation of CMS as a reliable partner for nationwide business.”

The firm, which is this year marking its 20th anniversary, has an extensive client list that includes Four Seasons Health Care, Travelodge and Nuffield Gyms and Hospitals.