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Build & Sustainability

‘Icing on cake’ as Everflow Group in running for multiple awards

A Teesside utilities firm is continuing to make its mark across the country after being shortlisted for several awards.

Everflow Group, headquartered in Wynyard, near Stockton, is a finalist in 16 categories.

The group, which includes business water retailer Everflow Water and utilities software provider Everflow Tech, has already won bronze for best customer experience at the 2021 UK Business Awards.

However, it is also in the running for accolades that include best digital transformation, contact centre, use of technology and customer service at the CX Awards.

Elsewhere, it is shortlisted in the innovator and customer experience of the year category at the Growing Business Awards, and entrepreneur of the year section in the North East England Chamber Business Awards.

Chief executive Josh Gill, who set up Everflow in 2015, said: “It’s really rewarding to be recognised in so many awards this year, especially on a national scale.

“I’m particularly proud to have been nominated in so many customer service categories; Everflow was created to bring the water industry into a new age of first-class customer experience, automation and simplicity, so I’m delighted to see that it is working.

“These nominations are the icing on the cake.”

Everflow Water was launched in 2015 after Josh saw a gap in the market for an ethical water retailer that could use technology to operate efficiently.

Everflow Tech was created in 2018 as a retail sales, billing and customer management platform.