Karpet Mills and North East Autism Society: a trusted relationship helping people thrive

“We have a very good relationship, and it’s lovely when some of the children stop for a chat.”

Derek Robinson has fitted more floor coverings than he could possibly remember.

There’s one name, though, that immediately comes to mind when recounting his order book.

For a good number of years, the experienced Karpet Mills flooring advisor has worked side-by-side with North East Autism Society, helping the charity maintain its schools, residential homes and Chester-le-Street head office.

From hard wearing, easy-to-clean carpets to contract grade safety flooring, durable office tiles and heavy use vinyl, Derek has overseen a plethora of projects at the operator’s bases, which include Aycliffe School [pictured, above] and New Warlands Farm vocational training centre, near Sacriston.

And each one has been – and continues to be – integral to the organisation’s focus on empowering children, young people and adults.

He says: “The team at North East Autism Society know they can give me a ring and that I’ll come down quickly and measure up for a job.

“But our partnership is more than just a fitting; it’s about trust, reliance and a real closeness.

“For example, when we’re carrying out jobs, some of the older residents will come over for a chat, which is really nice.”

As well as helping the charity deliver its work, however, the partnership – which stretches back 15 years – showcases Karpet Mills’ ability to undertake a wide range of contract projects alongside its more traditional home-based orders.

“We do a myriad of things,” says Derek, who operates out of Karpet Mills’ Gateshead showroom.

He adds: “As our work with North East Autism Society shows, our highly skilled teams work far beyond the residential sector, delivering high-quality flooring for buildings including schools and offices.

“And everything is done to the highest standard.

“When clients work with us, they know we’ll do a very good job.

“The best feedback we get comes from repeat orders.

“If you are doing something in the right way, to a consistently high standard, you get repeat work – and that is what we get.”

Praising Karpet Mills’ support, Lisa Taylor, North East Autism Society marketing manager, said the expertise of Derek and the business’ wider team is a fundamental factor in the charity’s continued provision of exceptional care.

She added: “We are delighted with the work Derek and the team have provided over the years.

“Having trusted suppliers and partners like Karpet Mills is pivotal for North East Autism Society; it allows us to provide the best possible facilities and support to autistic children, young people and adults across the region.”

For more information about North East Autism Society and its work, visit www.ne-as.org.uk/

To contact Karpet Mills about a flooring project, visit www.karpetmills.co.uk/contact-us