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The Handbag Clinic planning new jobs after fresh investment

A luxury handbag restorer says it will create jobs following “significant” investment.

The Handbag Clinic has pledged to recruit at least ten staff after backing from the North East Venture Fund and a private investor.

The Burnopfield-based company, which repairs more than 700 bags every month and lists partnerships with Gucci and Jimmy Choo, will also use the cash to add artificial intelligence and microscopic imagery technology to operations.

As part of the deal, the business has made three board appointments, with chair Tracy Lewis joined by chief technical officer Will Chalk and customer service and operations manager John Cunningham.

Founded by Charlotte and Ben Staerck in 2013, The Handbag Clinic, which also sells used designer bags, employs 55 staff and expects turnover to double to £3 million in its current financial period.



Charlotte, chief executive and co-founder [pictured, above], said: “It’s been an incredible year for us, and we’re excited that, with this capital injection and our new board members, we can realise our ambitious growth plans.

“Tracy, Will and John are exceptionally talented – their unrivalled knowledge and expertise will add huge value as we take the business to the next level.”

The backing marks a fourth round of support from the North East Venture Fund, which is supported by the European Regional Development Fund and managed by Mercia Ventures.

Ian Wilson, of Mercia Ventures, added: “With sustainability a key issue for luxury fashion brands and consumers, the resale market continues to grow.

“The Handbag Clinic has established itself as the trusted aftercare service for the biggest luxury brands.”

The firm also has partnerships with Bvlgari, Celine, Radley, Ugg and Christies, and recently secured permanent in-store concessions with Harrods and Selfridges.

December 13, 2023

  • Business & Economy

Created by North East Times