Frank’s The Flooring Store expands with 29th outlet – and first in Durham City

October 13, 2020 @ 9:28 by Steven Hugill

An independent family-run flooring retailer has expanded after opening its first base in a North East city.

Frank’s the Flooring Store is now trading from its 29th outlet in the North East, which is based in Framwellgate Moor, on the outskirts of Durham City.

The company has spent £50,000 to revamp an existing retail unit at the Main Street Service Centre, on Front Street.

The 7,000sq ft shop formerly traded as The Flooring Store.

However, owner Jason Taylor is now running it under the Frank’s the Flooring Store brand.

He said: “We’ve been at Framwellgate for 13 years and already had a great working relationship with Frank’s the Flooring Store, so the time seemed right to re-brand and become part of the family.

“The strength and goodwill of the brand will enable us to offer a wide range of flooring products and ultimately grow the business further.”

Mick Copeland, Frank’s business development manager, added: “We are delighted to unveil our first store in Durham City and our 29th across the North East.

“It’s one of the largest stores in the group, so it will make a major contribution to our continued success.”

The new-look store, which in addition to Jason and manager Robert Ward has created two new jobs, is selling carpets, laminate, vinyl, luxury vinyl tile and artificial grass.

Mick says it is a ‘showroom’ store, meaning shoppers can view samples of flooring, with rolls/packs of flooring kept in an adjoining warehouse ready for delivery.

The warehouse will also be open to customers to view more than 100 remnants and roll ends.

Mick added: “Framwellgate will become one of our flagship stores and we’re excited about the impact it will have on the business.

“We’re continuing to experience one of the busiest periods in our history, with people using the COVID-19 pandemic and various restrictions to concentrate on improving their homes.

“This has led to record sales and opening new, high-quality stores like Framwellgate Moor will only further enhance our reputation and market position.”

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